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Upcoming EventsTo register or to request additional information about
any of these events, click here or
Coaching Leaders for Organizational ImpactBased on The Coaching Leaders Certification Program, learn the steps of our proven Coaching Leaders ModelT. This process enables you to enhance coaching engagements, align them with organizational goals, and achieve client objectives- creating a positive impact on organizational achievements and morale. Provider: Linkage, Inc.
Develop Your Employees Continuously: A Senior Manager's Guide to Enhance Government Performance (Webinar)This webcast will give senior executives specific tools for using the performance management process as a tool to improve performance in the organization. Specific strategies will be shared to help senior executives with tools to: Launch or re-launch a performance management process, including how to communicate the benefits and responsibilities of performance management to the entire organization. Help managers have more realistic approaches to performance management process including specific strategies that help managers ensure that the:
WHO SHOULD ATTEND: Performance appraisals are often seen as an annual, or at best, semi-annual dreaded requirement that focuses more on completing the form than developing people. In this webinar, a panel of experts will share and discuss ways to see performance appraisals as a powerful tool in the continuous development process that includes the employee in every step. Often appraisals are thought to be the time for managers to tell employees what is wrong with their performance. What many successful mangers are finding is that real improvement comes when the manager focuses on the strengths and successes of the employee. Specific questions we will answer for managers include:
The webcast will also provide information on the employee's role in the performance management process; including specific thoughts regarding how the employee can help communicate his or her accomplishments to their management and how they can participate in the development planning process. Other topics that we'll cover include:
Provider: Government Executive Network
Driving Innovation for Growth (Webinar)Based on Driving Innovation: Proven Processes,
Tools and Strategies for Growth Program,
discover new ways to help your company realize growth in today's global
economy through the "disruptive innovation" success pattern.
Use practical tools and real-life case studies to spot internal and external
opportunities to drive new revenue growth. Provider: Linkage, Inc.
Exercising Influence™ - Building Relationships and Getting ResultsThis two-day accelerated influence training program uses a “fitness model” to help participants develop strength, focus, and flexibility as influencers. Participants gather feedback before the program, which gives them valuable insights into their strengths and needs as influencers. Participants also learn new influence skills as they work through the program on real-world business situations. Through a series of exercises, including warm-ups, isometrics, cool-downs and behavior workouts, participants learn how to plan and prepare for important exercising influence opportunities up, down, across and outside their organizations. Today’s organizations run on influence. Influence enables you to
build the relationships you need to get results inside or outside the
formal power structure. Exercising Influence is a just-in-time learning
opportunity, enabling participants to apply new skills immediately in
resolving problems and conflicts and achieving outstanding business results.
How Baby-Boomers Can Better Manage the Millennial Generations: Boomers and Gen Y Working TogetherMANAGE US? PUH-LEEZE . . . Today's twentysomethings have their own rules. You just don't understand them. (Fortune May 28, 2007) You raised them, so why can't you manage them? Your kids are flooding the workplace and you feel like you're drowning. You've just sat down in your office after another staff meeting and wondered about the new kid and what's with him (or her?) On one hand they are ambitious and confident and on the other . . . they are demanding, self-centered and constantly asking why. Meet the Millennial Generation (or Gen Y). This webcast will point out the myriad differences between the Boomer
As the oldest of the Millennials graduate into the workplace, record numbers are gravitating toward large institutions and government agencies, seeking teamwork, protection against risk and solid work life balance -- they want to work but they don't want work to be their life. Are you prepared to find, get and keep the Millennial generation? We'll discuss the Gen Y hot buttons, including: How they define challenging work A new war for talent is on the horizon as these younger workers have, and will continue to have many employment options. Attend this webcast and YOU WILL LEARN: 1. The events and experiences that influenced Gen Y This webcast has been developed for any public sector baby boomer (those born between 1946 - 1964) who manage Millennials/Gen Y (those born after 1976). We will focus on the difference between the two generations and solutions to overcome communication barriers, learn about their idiosyncrasies, what they are looking for in a job and career so you can more effectively manage them. Provider: Government Executive Network
How Winning Leaders Make Great CallsChallenging times require extraordinary leaders. In this intensive-program, participants begin by looking inward, focusing on what inspires and motivates them. They learn and practice key skills for inspiring others and then select a project and form action-learning teams to apply what they have learned in a way that helps create an inspiring culture within their organization. This powerful, experiential program provides participants with the insights and skills to inspire team members to believe in the extraordinary work they can do together if everyone contributes and builds the vision of success together. This is part of Linkage's Distance Learning LIVE Broadcasts. Pricing information is for 1 -3 participants. Provider: Linkage, Inc.
Inspirational Leadership™: Encouraging Others to Do Great ThingsChallenging times require extraordinary leaders. In this intensive-program, participants begin by looking inward, focusing on what inspires and motivates them. They learn and practice key skills for inspiring others and then select a project and form action-learning teams to apply what they have learned in a way that helps create an inspiring culture within their organization. This powerful, experiential program provides participants with the insights and skills to inspire team members to believe in the extraordinary work they can do together if everyone contributes and builds the vision of success together. Provider: Barnes and Conti
Key Strategies to Driving Growth During ChangeAre you a senior manager or executive interested in learning how you and your organization can grow, even in tough times? Discover the four areas you and your team must concentrate on to accelerate growth. The session will be led by Linkage Principal Consultant Mark Hannum, who works with senior executive teams to help them construct and successfully implement strategies that have resulted in increased customer bases and multimillion-dollar increases in their business. Learn about how your team can turbo-charge growth in your organization by aligning a clear go-to-market strategy, resource adequacy, streamlined infrastructure and process excellence. Participate in our partners, eLinkageTM webinars to learn more about content and key topic areas. Upcoming sessions are focused on coaching, driving business growth, and leading organizational change. Sessions run 60 minutes in length and include a question and answer period. Prior to the teleconference, registered participants will receive a presentation that will be used in the session. Provider: Linkage, Inc.
Leading Organizational TransitionBased on The Leading Organizational Transition Certification Program,
learn how the Three-Phase Transition Model is used to guide individuals
and organizations through difficult changes. This model has stood the
test of time and has provided individuals and organizations across sectors
with a framework and tools for successfully embracing change. Sessions
run 60 minutes in length and include a question and answer period.
Managing Innovation™: Optimizing the Power of New IdeasIn this two-day program, participants will come to see the management of innovation as a powerful and practical way to create value by selecting and exploiting the best new ideas—both for improvement and for radical change in products, processes, positioning, or paradigm. Participants will learn to incorporate innovation management skills and processes into their jobs by absorbing the results of research on exceptionally innovative organizations and put that knowledge to work through structured activities, cases, and skill practice. They will work through an innovation opportunity by simulating a stage-gate* process and will practice many of the skills and tools used by the most successful innovation managers. Provider: Barnes & Conti
Problem Solving and Decision MakingTo solve seemingly impossible problems and make consistently sound decisions, you can’t always make a “best guess” and hope for the best. Ever notice that jumping to conclusions tends to result in costly mistakes? That panic grows under pressure? Or, that the best-laid plans are easily defeated by the unexpected? Hunches, instinct, and pure intuition may be inspiring, but they can lead to unforeseen problems and erroneous decisions. Kepner-Tregoe Problem Solving and Decision Making (PSDM) is a step-by-step process that helps people resolve business issues effectively. Used in organizations worldwide, PSDM helps people efficiently organize and analyze vast amounts of information and take appropriate action. Using PSDM in teams helps people tap into the know-how of individuals, develop consensus, gain commitment, and resolve issues. Everyone is on the same wavelength, using a common approach and language. And everyone works towards the same goal, regardless of background or expertise. Our process provides a framework for problem solving and decision making that can be integrated into standard operating procedures. It is used to enhance other operational improvement tools such as Six Sigma, Lean Manufacturing, and others. In many organizations it is simply the way that problems are solved and decisions are made. PSDM is comprised of four distinct processes:
Results using Problem Solving and Decision Making Our clients use PSDM to achieve significant results that range from improved teamwork and safety to millions of dollars in savings. Here are a few examples:
Provider: Kepner-Tregoe
Project ManagementEvery organization today achieves results through projects. These projects come in all sizes, varieties, and complexities. And while each project may be vastly different, project teams need a shared process to produce the desired project results. Kepner-Tregoe Project Management is an integrated, cohesive process that project managers can adapt and apply to any type of project, large or small. This comprehensive, step-by-step process draws on our best practices research and acclaimed approaches to problem solving, decision making, and human performance. It is used in organizations worldwide to ensure that projects are delivered on time, on budget, and with the desired results. KT Project Management links with the Project Management Institute Project Management Body of Knowledge, and provides a question-based rationale that makes it easier to learn and apply project know-how. Armed with our powerful project management process, project managers and team members can better define and plan projects while nimbly anticipating and responding to issues during implementation. KT Project Management helps teams tap into the know-how of individuals, develop consensus, gain commitment, and resolve conflicts. Everyone is on the same wavelength, using a common approach and language. KT Project Management is actually four distinct processes, each designed to address a specific aspect of project management while combining to form a comprehensive and effective methodology. Definition is used to appraise the need for the project and clarify timing, cost, and performance parameters. It also identifies specific results and the value that the project should produce, balanced against the appropriate level of available resources. Planning is used to determine who will do what and when. Planning combines the technical sequencing and scheduling of deliverables and resources with the people-oriented tasks such as gathering the right people for project work and gaining their commitment to project success. It also includes managing project risk by using the KT Potential Problem Analysis process. Implementation addresses the controlled and effective use of resources to achieve project results. It includes overcoming the common pitfalls that befall many projects and monitoring and responding to project issues. It includes efforts to ensure that project goals are achieved and to leverage new opportunities. Project Management Communication is woven throughout definition, planning, and implementation. It includes distinct leadership skills for managing human performance and addressing stakeholder involvement and satisfaction. Provider: Kepner-Tregoe
Women in Leadership: Best Practices for Mentors and MenteesResearch tells us that women who have mentors are more likely to succeed than women who do not. In fact, lack of mentorship can be a barrier to a woman’s development and progress. Mentors help emerging women accelerate their skill development, and prepare them real-time to navigate the nuances of organizational life. Many agencies launch mentoring initiatives; unfortunately research also tells us that roughly half of all mentoring initiatives do not achieve their desired results – either for the organization or for the women who participate. Join us and learn how mentoring works -- both for individuals and for the agency. If you are currently participating in a mentoring relationship, you’ll get guidance about specific skills that put a mentoring relationship in high gear and keep it there. Each person participating in the webcast has an opportunity to create a Mentoring Planner & Agreement that is specific to their own mentoring relationship. Your fee includes The Personal Learning Model, a breakthrough method for accelerating learning and teaching relationships. By participating in this session, you will:
THE PERSONAL LEARNING MODEL HANDBOOK Have you ever noticed that the people around you have different strategies
for learning? Some people want to know how other people do things -- they
want to know about "best practices." Other people are interested
in the documentation -- they pay attention to the process. Other folks
simply jump right in -- they want to see what happens when they try it
out. That's because each person has a unique learning pattern. And when
we understand our learning pattern, we can accelerate mastery of new knowledge
and skills.
Provider: The Government Executives Network
To register or to request additional information about any of these events, click here or e-mail info@spisolutions.com.
ASTD 2008 International Conference & ExpositionThe Development Dialogue: The Critical Link to Engagement and Retention Organizations that want to foster commitment and build a strong talent pipeline recognize the importance of the development discussion. This session demystifies the development process. The speaker will describe the systems that need to be built by the organization, the support that must come from the manager, and the spark that is essentially the responsibility of the employee. When these three critical stakeholders are actively involved, profitability, productivity, and growth can readily occur. You will recognize that the development dialogue, if done at all stages of the employee life cycle -and done seriously--might just surface the talent we need to lessen the impending shortage. When there is genuine organizational support, when managers are held accountable for engagement and development efforts, and when employees buy in and recognize their own role, great improvements can be made in staffing, engagement, and retention throughout the organization. Our partner, Dr. Beverly Kaye will be presenting at this year's ASTD Conference in San Diego, CA. Provider: Career Systems, International
The Best of Organizational Development SummitThe mission of the Best of OD Summit is, quite simply, to help OD professionals do their jobs better. We accomplish this deceptively simple goal by listening to the thousands of OD professionals who form the Linkage OD Summit network of alumni. Each year, Linkage conducts field research with practitioners, thought leaders, and consultants to better understand the constantly changing roles, competencies, and challenges of OD, HR, and leadership development professionals. The OD Summit High Impact Learning Model reflects the findings of this research and sets the agenda for the Best of OD Summit - an accelerated development program for OD professionals that features an unmatched faculty, best practice case studies, and a rich networking forum of highly accomplished and motivated practitioners. Key Note Speakers:
Presented by: Linkage, Inc. Hotel Accommodations:
The Conference Board: Employee Engagement & Retention Conference (San Francisco - May)The conference blends case studies and interactive sessions that will teach attendees how to implement effective engagement strategies to retain their talent and build loyalty among their employees. Some of the topics to be covered include:
Presented by: The Conference Board
The Conference Board: Employee Engagement & Retention Conference (New York - June)How Engagement Enhances Productivity, Inhibits Turnover and Taps the Potential of Your Workforce The confluence of mass retirements, a robust economy and demographic trends that predict labor shortages, means that corporate executives and managers must engage employees in order to retain them and keep them loyal-from high-potentials to the entry-level. Conference will discuss how to:
Location: Westin at Times Square New York, NY, June 18, 2008. Pre-Conference Seminar: How Managers Can Better Engage, Retain and Develop Employees: An Interactive Seminar Presented by: The Conference Board
The Summit on Leading DiversityThe Summit on Leading Diversity is the nation's premiere diversity event and plays an integral role in creating and sustaining inclusive work environments that enable organizations to operate more effectively in a global marketplace. Linkage prides itself on the quality and depth of the program and remains committed to showcasing a collection of the most vital tools, strategies, and best-practices available in the diversity field.
Key Note Speakers: BARONESS VALERIE AMOS became the first black woman in a British Cabinet in 2003, when she was appointed Secretary of State for International Development. Later in the same year she was promoted and became Leader of the House of Lords. The House of Lords is the second chamber of the British Parliament. Born in Guyana, South America, Amos migrated to the United Kingdom with her family in 1963. JENNIFER FINNEY BOYLAN is the author of ten books, including the memoir She's Not There, the first best-selling book by a transgender American. She is a professor of literature and creative writing at Colby College in Maine where she is known for her sense of humor, which defuses and illuminates the highly charged issues of gender, culture, and love. Time Magazine said She's Not There was a "story that even family values folks would like." Anna Quindlen, in Newsweek, described the memoir as "a funny memoir of growing up confused and a smart consideration of what it means to be a woman." TED CHILDS is IBM's former vice president of Global Workforce Diversity, which entailed worldwide responsibility for workforce diversity programs and policies. Today he serves as principle of Ted Childs, LLC, a diversity consulting company. It is safe to say that Childs pioneered the diversity movement in Corporate America. His work played an integral part in moving diversity from representation to a key strategic imperative. Ted Childs has been hailed as one of the most effective diversity executives with his captivating management training programs and hard hitting diversity messaging. Partner: Linkage, Inc. Accommodations:
The Training Officers ConsortiumPresentations at this year's conference include the following sessions:
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